In my perfect world, servers wouldn’t crash, spam would be a thing of the past, and everyone in my company would agree on one mobile-phone carrier to synchronize email to their phones. I don’t see this utopia becoming a reality any time soon, but I wanted to at least find a workable solution to the last of those problems.
Historically, my company has used just one carrier for mobile service, and when employees began requesting real-time, over-the-air email synchronization, I simply implemented that carrier’s proprietary back-end solution. It was a great fit, and the software worked well—until one department decided to jump ship and move to another carrier. I didn't like the idea of installing yet another proprietary solution, necessitating multiple back-end solutions in the server room. I needed a solution that was carrier-agnostic.
That's how I landed at Motorola’s Good Technology Web site (http://www.good.com). It didn’t take long to see that I'd arrived at the perfect solution for my environment: The Good mobile-messaging solution required no desktop software to set up or sync email to the phone, supported more than 180 carriers in more than 80 countries, and provided support for Palm, Research in Motion (RIM) BlackBerry, Symbian, and Windows Mobile platforms. . . .
