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July 1997

KVM Switches Roundup


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Eliminating Computer Room Clutter

How many monitors, keyboards, and mouse devices do you have spread around your computer rooms? Probably one set for each server, right? This configuration not only results in a lot of clutter that makes working around your machines difficult, but monitors require huge amounts of electricity and generate a lot of heat.

Keyboard/video/mouse (KVM) switches have been around for a long time, but not for Windows NT. The problem plaguing NT and preventing the use of older KVM switches is that if you take away the mouse in NT (particularly a PS/2-style mouse) for even a moment, you lose cursor control. You either have to reboot the system to regain cursor control or learn how to navigate using the keyboard. If NT doesn't see the mouse or the keyboard when it boots, it won't load the drivers and you won't be able to use either device. Therefore, many older KVM switches won't work with NT because hitting the button on the switch is the same as disconnecting the device.

Newer switches address this problem by providing a keep-alive signal to the computer's peripheral bus. As far as NT is concerned, regardless of what system you switch to, the peripherals are available.

The Windows NT Magazine Lab reviewed six KVM switches with features ranging from keyboard and software controls to hard switches. Different models offer varying levels of functionality (and several vendors offer multiple versions, depending on what you want), number and types of ports and systems supported, extensibility, and price.

Our tests included five 8-port switches and one 4-port switch, with a mix of AT-style, serial, and PS/2 connectors, and DB15 video ports (although several switches used proprietary connectors and cables). Most of the units we tested had 12-foot cable sets (we didn't include these in the prices we list here because some switches used longer cables and some used shorter cables).

How We Tested
We didn't run the KVM switches through every possible configuration with every kind of peripheral and system. Instead, we tested the switches for basic functionality with various configurations. We attached switches that supported various connections (e.g., PS/2 DIN8 and AT-style DIN5 connectors) to all available device types at the same time. For switches that didn't support various connections, we simply attached those device types that the switches supported.

We tested the KVM switches using primarily Intel-based workstations, although several of the RISC machines in our lab, such as Alphas with PS/2 connectors, had no difficulty with the tests. We did not test the switches on Sun Microsystems or Macintosh systems, but the trouble-free operations we experienced with the Intel systems indicated that the switches should work with these other systems, provided you use the proper cables.

The Big Picture
The Lab's overall experience testing these switches was positive, so much so that we would like to keep them all--each product made our lives easy. We were able to use these switches to keep more than 35 workstations up and running at the same time. Before we started using the switches, we had to spread out all these systems across the lab, each with its own monitor, keyboard, and mouse. Once we installed the switches, we were able to condense the systems onto just a few racks (no more running around the room to work on each system), eliminate a lot of excess heat from the room, and cut our electric bills.

When deciding which switch to buy, you need to consider what kind of systems you have, the types of systems you have, how far apart they are, and whether you need to control several computer rooms from one location. You also need to consider how you are configured and whether you have racks that need hot-key control.

Most of the switches we tested are extensible--you can connect several to control many more systems at once--and offer reliable operation. Which switch you select depends on your needs, but any one of them is well worth the investment.

8-Port PS/2 Server Switch
Network Technologies, Inc.'s (NTI) 8-Port PS/2 Server Switch offers straightforward functionality for system switching. NTI offers switches with both front-panel buttons and hot keys for selecting attached computers (PS/2-style or others using adapter cables), models that support up to 48 systems, and cable lengths of up to 500 feet.

We reviewed the 8-port model, and it worked without a flaw throughout our tests. The switch offers standard PS/2 and DB15 video connectors, so setting up the cabling was easy. The switch passed through the video signal without distortion, and we encountered only a few times when the mouse controlling the attached systems did not work properly during the boot cycle, because of either a driver failure or a bad connection.

The front-panel buttons on the 8-port switch serve several purposes. If you press one of these buttons quickly, you select that individual channel, and it's LED. If you press one of these buttons and hold it in for more than half a second, the switch enters one of three special operation modes (you need to press and hold the button several times to cycle through all three modes).

In the first mode (scan), the switch cycles through all channels at a predetermined interval that you set. In the second mode (one-to-many broadcast), you can send keyboard signals to all attached systems simultaneously. This mode is useful for rebooting and executing the same program on all computers. The NTI 8-Port PS/2 Server Switch is the only switch we reviewed that offered this functionality. In the last mode (command), you can enable keyboard control (hot keys) for the switch--you can also engage command mode by pressing Ctrl-Shift-8 or * on the number pad. In this mode, the i and d keys increment and decrement the channel number, the s key turns scanning on and off, the t key followed by a number sets the scan interval, the p key and a number select a specific port, and the b key enables broadcasting. (NTI warns against using broadcasting while a system is rebooting.)

NTI doesn't support cascading multiple switches, but if you buy the 48-port version, you can attach almost the same number of computers as if you were using several of the competing models. The only drawback to using the 8-Port PS/2 Server Switch is that it doesn't provide an onscreen display of the current channel selection. It does offer a remote-operation capability through a special port (with an optional remote selector), but even the remote selector doesn't offer an onscreen display to show you which system you are using. The 8-Port PS/2 Server Switch worked well for us, and it can serve as a basic, no-frills switch for eliminating clutter in any MIS department.

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Reader Comments
I’m writing about Joel Sloss’ July article, “KVM Switches Roundup.” I am a high school student who often works on computers and networks. Previously, I served as an assistant network manager. In this role, I worked extensively with the ServeView hardware switch. After my organization’s technology director selected this product, I installed, maintained, and later upgraded the unit. Although I greatly appreciated the benefits of hardware device access vs. remote access of our servers, I found many drawbacks to this unit.
During the unit’s installation, a vital server’s keyboard port fried when attached to the ServeView box. The unit was off at the time, so there was no way to access the device, physically or remotely.
Upgrading the ServeView box is not a straightforward task. Upgrade cards are both expensive (about half the original cost of the unit) and cumbersome; the buyer receives a card, a bag of parts, and a vague exploded diagram with no instructions or guidelines.
ServeView’s proprietary cable system is very annoying. Whenever you change your server setup, you must purchase exorbitantly expensive cables that have a makeshift appearance.<br>
--Matt Bush

Matt Bush August 13, 1999


I enjoy your magazine and articles such as Joel Sloss’ July “KVM Switches Roundup,” but I think your Lab exercised poor judgment when it failed to test these switches on non-Intel platforms such as the Macintosh. At a previous contracting assignment, I worked with an earlier version of the Raritan switch, which performed superbly with three Intel-based systems running everything from OS/2 to Win95. But when we added a Macintosh system, we had video mode and synchronization problems switching back to the Intel systems. I left the job shortly after and didn’t hear what the problem and solution was. I think you should have at least tried some other platforms given that you had the hardware available and resources that aren’t available to your average reader.<br>
--Mike Coleman

Mike Coleman August 13, 1999


Thank for the Review, I know i'ts been a while but if you have the manual or the switches specs for the StarView SV421 I would really appreciate a copy.
Also, you did not talk about it in the review but i'd really like to know that the "phone jack" on the right side of the unit is for.
Thank you.

Christian Simard February 25, 2004


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