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September 2005

Business Applications

Taking Care of Business
From the September 2005 Edition
of Windows IT Pro
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SideBar    ERP Software, Document Management/Imaging Software, CRM Software

Although business applications aren't IT applications, IT pros are primarily responsible for optimizing and maintaining business applications and training and supporting the applications' users. In a real sense, making certain that accurate, usable business data arrives in decision makers' hands reliably, securely, and in good time is one of IT's most important contributions to a company's success.



BUSINESS APPLICATIONS

CRM Software
1st—salesforce.com Salesforce
http://www.salesforce.com
2nd—Epicor Software Clientele Self-Service Portal
http://www.epicor.com
3rd—BMC Software Remedy Service Level Agreements
http://www.bmc.com

Document Management/Imaging Software
1st—HP Output Server
http://www.hp.com
2nd—EMC Documentum ApplicationXtender
http://www.emc.com
3rd—Performance Solutions Technology ManagePro
http://www.performancesolutionstech.com

ERP Software
1st—Epicor Software Epicor Enterprise
http://www.epicor.com
2nd—AXS-One Financial Management
http://www.axs-one.com
3rd—IDS Scheer ARIS Toolset
http://www.ids-scheer.com/international/english/search/49630


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